Privacy Policy

This privacy notice discloses the privacy practices for Exterior Pros www.extpros.com.

This privacy notice applies solely to information collected by this website. This notice will notify you of the following:

• Personally identifiable information is collected from you through the website, how it is used and shared.
• Choices are available to you regarding the use of your data.
• Security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.
• Information Collection, Use, and Sharing
• We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We absolutely will not sell or rent this information to anyone.
• We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization.
• Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.SMS Terms & ConditionsSMS Terms & Conditions
  1- SMS Consent Communication:
  The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
  2- Types of SMS Communications:
  If you have consented to receive text messages from Exterior Pros, you may receive messages related to the following:
  • Appointment reminders
  • Follow-up messages
  • Billing inquiries

  Example: “Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

  Message Frequency:
  Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your [appointments/billing, etc.].

  Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

  Potential Fees for SMS Messaging:
  Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  Opt-In Method:
  You may opt-in to receive SMS messages from Exterior Pros in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

  Opt-Out Method:
  You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  Help:
  If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.extpros.com

  Additional Options:
  If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

  Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
  • Message frequency may vary

  SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

  Opt-in Language
  If a customer uses a contact form on the website to collect consent, incorporate a checkbox with the following statement: “By checking this box, you agree to receive text messages from Exterior Pros related to (SMS Use Case). You may reply STOP to opt-out at any time. Reply to HELP for assistance. Messages and data rates may apply. Message frequency will vary.

Access to and Control Over Information You Submit

You can opt out of future contacts from us at any time. You may do the following any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

We take every precaution to keep your information safe and protected. When you submit sensitive information via the website, your information is protected both online and offline. If you feel that we are not abiding by this privacy policy, please contact us.